Progressive lenses: have 60 days Non-Adapt policy from the date of purchase. You can exchange them for a pair of bifocals or two pairs of single-vision glasses (one for reading and one for distance) and we’ll refund any price difference.
Our service guarantee: any frame purchased at our location have a lifetime FREE adjustment, professionally cleaned whenever you need it. Nose pads and screws are FREE within the first year from the date of purchase.
We have an open-door policy: we’re dedicated eye care professionals. Your feedback good or bad helps us to improve our service. You can send us an email, write a Google review, call us or stop by for a store visit.
Customer’s frame policy: if you would like to replace the lenses on your exiting frame, or on any frame purchased outside our store, we’re happy to help you. Heritage Sight Optical isn’t responsible if the frame is scratched, lost or damaged during the process.